Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We accept returns of all qualified items for a full refund.

To start a return visit our Returns Center. Enter your order number and email address to start. Follow the instructions and select the items you want to return. Once your request is approved, you will get a confirmation email with shipping guidelines. Items sent back to us without first requesting a return through the Returns Center will not be accepted. 

You can always contact us for any return question at customercare@manhattanpeach.com.

Damages and issues 
Please inspect your order upon reception and contact us within 7 days of the delivered date if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. The refund request will be processed within 5 - 7 working days after approval.